Effective January 1, 2016, Bosch plans to set up a new division, Bosch Global Service Solutions (SO). It will bring together all the internal and external services offered by the company.

As well as continuing successful services such as eCall, customer support, and business process outsourcing, SO will also become the comprehensive Bosch-internal provider of shared service functions relating to administration and sales. The division will emerge from the Service Solutions business unit, which is run by Bosch Sicherheitssysteme GmbH and headquartered in Frankfurt.

At a later date, it is to be carved out as an independent legal entity. This organizational change will not affect associates' terms of employment. "In light of rapidly changing markets, and especially of the accelerated technological change brought about by the internet of things, Bosch will further expand its services portfolio," says Dr. Stefan Hartung, the member of the Bosch board of management.

The Service Solutions business unit has developed very well in recent years, posting continuous double-digit growth. Worldwide, it creates some 500 new jobs each year. In total, the unit currently employs some 5,000 associates.

(Continued on the next page)