ManageEngine, a division of Zoho Corp and a leading provider of enterprise IT management solutions, and Zensar Technologies, a prominent experience, engineering, and engagement technology solutions company, has announced a strategic partnership to transform enterprise IT management. This collaboration will address critical industry challenges such as fragmented IT ecosystems and the growing demand for real-time observability and unified operations in modern enterprises.
Zensar, part of the RPG Group, is globally recognised for delivering innovative solutions and driving business transformation across industries such as banking, financial services, insurance, healthcare, manufacturing, and retail. As part of this partnership, Zensar will leverage ManageEngine's comprehensive suite of enterprise IT management solutions — including its IT Service Management (ITSM) and IT Operations Management (ITOM) product suites — to deliver a unified approach to IT service management, application performance monitoring, and infrastructure observability for its customers.
"Enterprises today face increasing complexity in managing their IT infrastructure, which impacts productivity and overall business success," said Promoth Kumar, Chief Revenue Officer, ManageEngine. "This partnership with Zensar will equip businesses with a unified solution to streamline IT operations and enhance service delivery. By combining Zensar's expertise with our advanced IT solutions, we aim to deliver real-time visibility and proactive incident management, ensuring seamless operations."
The collaboration is expected to enable organisations to achieve faster incident response times, improved monitoring capabilities, and reduced operational costs. Businesses will benefit from a more resilient IT infrastructure, enhanced service delivery, and data-driven decision-making powered by actionable insights that enhance operational efficiency.
Jitendra Nandwani, SVP and Head of Cloud, Infrastructure and Security Services at Zensar Technologies, said, "Zensar has enjoyed a strong and successful collaboration with ManageEngine for over a decade, built on mutual trust, transparency, and shared goals. Our collaboration spans three strategic pillars — reselling, system integration, and technology partnership — through which we consistently deliver synergistic outcomes. This partnership is a natural elevation of our relationship, enabling us to respond swiftly and effectively to our clients' digital transformation journeys, ensuring that their business services operate reliably and efficiently."
Together, ManageEngine and Zensar are committed to helping organisations navigate the complexities of modern IT environments in an ever-evolving digital landscape.
