Indian Railways is developing self-sustainable railway stations in the country with high standards of safety, comfort, user-friendly passenger amenities, value-added services and efficiency by adopting the best technological practices and optimum utilisation of resources.
With a view to enhancing passengers' satisfaction and experience, the department has added several passenger amenities at Anand Vihar Terminal Station, New Delhi, which is emerging as a multi modal hub near which two metro stations and ISBT are already there and RRTS station on Meerut route is also coming up shortly.
Non-AC waiting halls have been upgraded by providing LED TV and Snack Bar. There will be no entry fee charged. Passengers can avail the facility of air-conditioned waiting hall by paying a nominal charge of Rs 20 for the first-two hours and thereafter, Rs 10 for every subsequent hour. The Waiting Hall has been provided with cushioned chairs, LED TV and Snack Bar.
A quick food restaurant has been started at the station where passengers can get packed food. The food joint also has AC seating facility for the passengers. Passengers can now also shop unique products from The New Shop kiosk operational at the station, which sources unique and authentic consumer products from Indian start-ups and MSMEs around the country. A philanthropic book stall and a mobile charging kiosk were also inaugurated. The kiosk has locker secured charging points and touch screen operations. It is compatible with all mobile phones and tablets.
With the aim of providing high quality medicines to passengers at affordable rates, a generic medicine shop has been inaugurated. The initiative is a first of its kind on Indian Railways.