Yet, this is one sector where the management of contract workforce is largely unorganised, which begs the question of how we can make this sector more organised, while equally making the industry more fair and equitable in its management of this section of the workforce.

Traditional workforce management processes are typically siloed, with varying levels of technology enablement and automation in place and can seldom accommodate new and dynamic workforce management approaches.

What's intriguing is that many manufacturers don't have the complete wherewithal to effectively manage and motivate their contract workforce, particularly as there's a high possibility of dissatisfaction and apathy setting in quicker with this employee base than any other section, owing to the sheer nature of the job.

Ultimately, a contract worker is also an employee and should be treated as a brand ambassador of the organisation. And what better a driver than technology to usher in parity throughout the workforce.

The lack of a clear, unifying workforce management strategy and minimal technology infrastructure can warrant serious business and reputation risk to an organisation. Strong technology has significant role to play in managing these issues.

Taking advantage of India's proven technology prowess, some innovative Indian manufacturers are relooking at technology as a key tool to effect change and transform their contract workforce into a business advantage

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