Bombardier Business Aircraft announced strategic changes to its leadership team and organisational structure. The changes, which take effect immediately, are designed to optimise functional alignment and strengthen the company's customer experience.

Jean-Christophe Gallagher, formerly Vice President, Strategy, Marketing and Innovation, has been named Vice President and General Manager, Customer Experience. Gallagher brings his proven insight and marketing leadership skills to an already strong and highly experienced Customer Services and Support team. He will report to David Coleal, President, Bombardier Business Aircraft.

Andy Nureddin, a knowledgeable leader and the long-time face of customer support at Bombardier Business Aircraft, has been appointed Vice President, Customer Support and Training, reporting to Gallagher. Nureddin will be responsible for all aspects of customer support, including warranty administration, worldwide field support and customer care, technical publications and technical services, as well as the Business Aircraft training centres.

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