With a highly diversified product range catering to a wide range of sectors, you have positioned yourself as a partner in innovation. What role are you playing in facilitating the evolution of Indian manufacturing industry?
If we observe the last two years of Indian Industry, when the local demand was low, exports held fort and went on to move steadily due to revival of manufacturing in US and growth in Europe. Manufacturing for exports requires meeting the stringent quality norms of the foreign buyers. The product quality and supply reliability get greatly enhanced when the high precision and high power machines are engaged for manufacturing. Mazak has been a globally established player in high precision and high power, intelligent machines and therefore is able to cater to the requirements of evolving manufacturing industry.

What are some of the technological trends that are driven by customer demands and how are you addressing the same?
As the customers invest in expensive high precision machines, productivity from these machines has to be ensured. Customers today look at investing additionally in special tooling, fixturing and automation to drastically cut the non-productive time. Mazak India has over the years strengthened its engineering capabilities to offer complete solution including, tooling, fixtures and automation. With Mazak Tailored Complete Solutions, Customers can get the assurance of enhanced productivity.

How are you leveraging your technology centre to help your customers?
Mazak India set up its world class technology centre to serve its customers better. The technology centre has showcased close to 13 machines of wide range so that customer is able to look and get the feel of the machines before.

Service support like, on-line service support, huge stock of spare parts, spindle repair facility, ensure the customer machines are maintained with highest possible machine up-time.

Periodic training on machine operations, programming and Maintenance are conducted by highly experienced skilled professionals at the training centre equipped with simulators. Customer parts manufacturing is established at our turnkey cell equipped with latest metrology equipment like CMM, roundness tester, contour graph etc.

Open-House is a forum to share the latest developments and regular open house events are organised at the auditorium, together with our partners like cutting tool manufacturers, work holding devices manufacturers, coolant and measuring device manufacturers.